Project Administrator - ELITE Dental Alliance

About Elite Dental Alliance

The Project Administrator opening is with Elite Dental Alliance. ELITE is the nation’s largest purchasing platform built for the independent dental practice. ELITE helps private dental practices compete with corporate dentistry by providing significant savings on products and services used every day. Serving all dental specialties, ELITE’s Dentists save on virtually anything needed to run a dental practice. From supplies to equipment, software to websites, practice financing to patient financing, and everything in between, ELITE has the right vendors, the right pricing, and the right service. With ELITE’s Advocacy Team, dentists have access to expert guidance to help with making buying decisions, selecting the right vendors, and ensuring practices have everything they need to be successful.

Summary/Objective

Reporting to the Vice President of Operations, the Project Administrator is a key role responsible for managing various projects, providing operational and administrative support across different teams, and coordinating vendor partner distribution teams to support company objectives. This individual plays a crucial role in ensuring cross-functional collaboration, project management, and process improvements that enhance operational efficiency and align with the company’s strategic goals.

Essential Functions

• Develop and Manage Project Plans: Create comprehensive project plans, including timelines, deliverables, and resource allocation to ensure the successful execution of projects.

• Cross-Functional Collaboration: Work with multiple teams, including marketing, vendor services, and member services, to achieve project goals, address obstacles, and maintain alignment with company objectives.

• Improvement Proposals: Develop and propose improvements for board management to enhance team workflows and project tracking.

• KPI Tracking: Identify and track key performance indicators (KPIs) for each Monday Board and project phase, ensuring accountability and performance measurement.

• New Process Development: Develop and implement new processes to support the company’s growth and evolving needs, ensuring alignment with operational objectives.

• Stakeholder Immersion: Conduct comprehensive immersion experiences with stakeholders to ensure successful implementation of new or improved processes, providing training and support as needed.

Responsibilities & Duties

• Project Updates and Communication: Provide regular updates to the Vice President of Operations and other stakeholders, ensuring clear communication regarding project progress, risks, and outcomes.

• Utilize Company Tools: Ensure the use of internal company tools like Monday, HubSpot, and SharePoint to maintain accurate data and track project progress.

• Monday Board Management: Assess and streamline Monday Boards across departments, ensuring efficient use and collaboration through improved board management.

• Member Services Support: Provide administrative and operational support to the Member Services Team by preparing member recommendation packets and facilitating processes that enhance service delivery.

• Vendor Services Support: Assist the Vendor Services Team in developing and improving programs and processes that support vendor partner engagement and vendor relationship management.

• Marketing Team Assistance: Collaborate with the Marketing Team to manage project timelines for events, tradeshows, and marketing campaigns, ensuring timely execution and support for promotional efforts.

• Process Improvement: Continuously evaluate and identify areas for operational improvement, implementing changes that increase overall efficiency and effectiveness.

• Process Evaluation and Improvement: Continuously assess existing processes and procedures, identifying areas for enhancement and efficiency improvements.

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.

Education & Experience

• Bachelor's Degree in Business Administration, operations management or related field preferred

• At least 3 years of experience in project management and operations support roles

• Proficiency in Microsoft Office software including Word, Excel, and Outlook required

• Experience with Monday.com or related Work OS systems preferred

• Excellent verbal and written communication skills and strong interpersonal skills

• Ability to prioritize tasks and manage multiple tasks within compressed times and seek supervisory assistance as appropriate

• Innovative, stress-tolerant, and strong decision-making skills

• Self-motivated; a strong sense of ownership and involvement is critical

• Superior organization skills with attention to detail

• Proven proficiency in prioritizing work in a fast-paced environment

• Proven ability to lead cross-functional teams in completing project-based objectives

Travel

No significant travel is expected except in the event of a company-wide retreat.

Work Environment

This role routinely uses standard office equipment such as computers, phones, photocopiers, and may require bending or standing as necessary.

Physical Demands

This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. 

Position Type & Expected Hours of Work

This is a full time, non-exempt position. Days and hours of work are Monday through Friday 8:30 a.m. to 5 p.m. Some flexibility in hours is allowed based on management’s approval.  This is an in-office position. Work hours are Monday through Friday from 8:30 AM to 5:00 PM. Location and hours will vary based on management decisions.

Company Benefits:

Medical, 401(k), and Paid Time Off.

Job Compensation & Benefits
Through our competitive compensation and benefits program, we seek to attract, retain and motivate a high-performing and increasingly diverse Associate population. Our compensation and benefit structure is comprised of many factors, including but not limited the size of our Firm, our financial position, the industry, business objectives, market salary information, benchmark pay levels and practices against the respective peer group (to ensure equal pay for equal work, with allowable pay differences based on factors not prohibited by law), and unique circumstances of the Firm that are subject to change.

Compensation
Minimum: $21/Hour - Maximum: $31/Hour