Internal Communications Coordinator

Summary/Objective 

Reporting to the Marketing Manager, the Internal Communications Coordinator is responsible for executing an internal communications strategy that is consistent and reflects the Firm’s strategic vision. The internal voice of CWA, the Internal Communications Coordinator executes internal marketing and communication campaigns utilizing digital, social, and traditional media channels to support the overall HR, marketing, and business goals. 

Essential Functions 

1. Primary contributor to the content design, development and copy for internal communications. Maintains internal website and posts content on behalf of department leaders 

2. Supports HR, Marketing, and the Executive Leadership team in streamlining internal education programs, processes and plans through various traditional and digital mediums 

3. Design and deliver the internal communications strategy for the organization working closely with functional leaders across the organization including recommendations for communications channels, schedule, and cadence 

4. Supports multiple firm-wide marketing and communications programs, campaigns and tactics designed to bring awareness to CWA’s services, methodologies, and capabilities in order to generate new leads 

5. Responsible for maintaining CWA’s brand standards firm-wide, as well as in collaboration with affiliates and business partners to help enforce overall compliance with style and voice standards 

Responsibilities & Duties 

1. Establish an internal communications strategy in conjunction with senior managers 

2. Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders. 

3. Plan, edit and write content for a variety of internal communications mediums such as email communications, leadership communications, intranet, print and events as needed. 

4. Collaborate with HR to design and implement effective employee education and training programs, while also overseeing post-production editing tasks to ensure high-quality deliverables. Supports employee community moderation, cultural engagement, online meetings and in-person events 

5. Refine core messaging to ensure organizational consistency in all aspects of communication including development, design organizing and education 

6. Ensure internal communications messages are consistent across all mediums and for different departments of the organization 

7. Ensure internal communication messages are consistent with external communication messages 

8. Respond to feedback from staff and adjust communications content accordingly 

9. Working with agency partners, vendors, and freelancers 

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.  

Education and Experience 

• Bachelor’s Degree in Marketing, Communications, Journalism, or related field from a regionally accredited institution 

• Minimum 1 year experience in communications, marketing, journalism, or advertising 

• Must have working business knowledge of traditional, digital, and social media 

• Strong written and oral communication skills 

• Ability to edit basic HTML and proficiency using a website content management system (WordPress) 

• Proficiency in leveraging Microsoft 365 tools, including SharePoint, Microsoft Forms, and other applications (e.g., Teams, Outlook). 

• Adobe Creative Suite including Illustrator and Photoshop 

• Ability to edit basic video and audio 

• Experience with email automation tools 

• Experience with social media platforms including (but not limited to) Facebook, LinkedIn, YouTube, Instagram 

• Strong attention to detail 

Travel 

Limited travel, if any at all. 

Work Environment 

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   

Physical Demands 

This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.   

Position Type and Expected Hours of Work 

This is an hourly, non-exempt position. Days and hours of work are Monday through Friday 8:30 a.m. to 5 p.m. Some flexibility in hours is allowed based on management’s approval. This is a hybrid role that allows for remote flexibility with an in-office presence at least 1-2 days per week or as business need dictates. 

Job Compensation & Benefits
Through our competitive compensation and benefits program, we seek to attract, retain and motivate a high-performing and increasingly diverse Associate population. Our compensation and benefit structure is comprised of many factors, including but not limited the size of our Firm, our financial position, the industry, business objectives, market salary information, benchmark pay levels and practices against the respective peer group (to ensure equal pay for equal work, with allowable pay differences based on factors not prohibited by law), and unique circumstances of the Firm that are subject to change.

Compensation
Minimum: $21.00 - Maximum: $24.00/hr

Benefits

Employer Paid Medical, Short-Term Disability, Accident, Life and AD&D Insurance

Dental & Vision Insurance

Unlimited PTO

Firm-Paid Holidays, Including an Extended Winter Break

Safe Harbor 401k Plan

Generous Employer HSA Contributions

Employer Paid Professional Dues, Licenses/Renewals

Continuing Education Resources

Family Planning Assistance Program and Paid Parental Leave

CWA has consistently been recognized from rating services and publications such as:

INSIDE Public Accounting - Top 100 Firms (2022, 2023, 2024)

Top Workplaces - Financial Services (2024)

Top Workplaces - Culture Excellence (2024)

Accounting Today - Top Firm by AUM (2024)

USA Today - Top Workplaces (2024, 2025)

Accounting Today - Top 100 Firms (2022, 2023)

Forbes America's Best Tax & Accounting Firms (2022, 2023)

INSIDE Public Accounting - Top 100 Fastest Growing Firms (2022)

Dallas Morning News - Top Workplace (2022, 2023)

Accounting Today - Beyond Top 100: Firms to Watch (2020)

Accounting Today - Regional Leaders Top Firms (2012, 2015, 2016, 2018, 2020)

INSIDE Public Accounting - Beyond the Top 100 (2015, 2016, 2018, 2020)

INSIDE Public Accounting - Top 200 Firms (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020)

Cain Watters & Associates is committed to upholding the principles of the Equal Pay and Opportunity Act (EPOA). If you have any concerns regarding compliance with this policy, we encourage you to report them immediately by contacting HR at hr@cainwatters.com. Your concerns will be handled with the utmost confidentiality and care.